Shipping and Return

Shipping and Return

Shipping Policy

Shipping Policy for Singapore Deliveries

At aBubble, we are committed to providing you with a seamless and reliable shopping experience. Please review our shipping policy for deliveries within Singapore.

Shipping Rates:

  • Enjoy free shipping on all orders totaling $80 or more.
  • For orders below $80, a flat shipping fee of $5 will be applied.

Delivery Time:

  • Orders are processed and dispatched within 1-2 business days of payment confirmation.
  • Estimated delivery time within Singapore is 3-5 business days from the date of dispatch.

Order Tracking:

  • Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track the status of your delivery.

Delivery Partners:

  • We partner with reputable courier services to ensure the safe and timely delivery of your orders.

Delivery Address:

  • Please ensure that the delivery address provided during checkout is accurate and complete. We cannot be held responsible for delivery issues resulting from incorrect or incomplete addresses.

International Shipping:

  • Currently, we only offer shipping within Singapore. For international shipping inquiries, please contact our customer service team at [Customer Service Email/Phone].

Order Modifications:

  • Once an order is placed, modifications cannot be made. Please review your order carefully before confirming the purchase.

Cancellations:

  • Orders cannot be canceled once they are placed.

Return Policy

At aBubble, we strive to ensure your satisfaction with our products. Please review our return policy outlined below:

  1. Non-refundable Policy:
    Please note that we do not offer refunds.
    Our policy strictly allows for exchanges only in cases of defective items.
  2. Exchange Process:
    • To initiate an exchange, please contact our customer service team at [email protected] within 3 days of receiving your order.
    • Provide your order number, details of the item you wish to exchange, and the reason for the exchange.
    • Our team will review your request and provide instructions for the return process.
      Conditions for Exchange:
    • Exchanges are only accepted for defective items.
    • Items must be unused and in the same condition as received, with all original tags and packaging.
    • Exchanges must be initiated within 3 days of receiving the order.
  3. Review Process:
    • Upon receiving the returned item, our team will inspect it to ensure it meets the eligibility criteria.
    • Exchanges are subject to approval after a thorough review of the returned product.
  4. Exchange Approval:
    • If the item qualifies for exchange, you will be provided with a store credit or a replacement item of equal value, excluding shipping costs.
  5. Return Shipping:
    • Customers are responsible for the cost of return shipping unless the return is due to an error on our part.

By making a purchase from aBubble, you acknowledge and agree to abide by the terms of this Shipping and Return policy.
We appreciate your understanding and look forward to providing you with an exceptional shopping experience.